MMN Statement Creative

Privacy Policy

Last Updated: [November 15, 2025]

 

This Privacy Policy explains how MMN Statement Creatives  collects, uses, discloses, and protects your personal information when you use our website, purchase our products, or engage with our services, including printing, sublimation, embroidery, and the sale of sublimation blanks and heat press machinery in South Africa.

 

1. Information We Collect

 

We collect personal information necessary to provide our services and products. The types of information we collect include:

Category of Information Purpose of Collection
Identity & Contact Data Your name, email address, physical address, shipping address, telephone number, and company name (if applicable). Purpose: Order fulfillment, communication, and invoicing.
Financial & Transaction Data Payment card details (processed securely by a third-party gateway), purchase history, and payment method details. Purpose: Processing payments and managing transactions.
Design & Service Data Logos, images, artwork, and design specifications submitted for printing, sublimation, or embroidery services. Purpose: Fulfilling custom service orders.
Technical Data IP address, browser type, operating system, and data collected via cookies or analytics tools when you visit our website. Purpose: Website security, maintenance, and performance analysis.
Marketing & Communications Data Your preferences in receiving marketing from us and your communication preferences. Purpose: Sending relevant offers or news (where consent is given).

 

2. How We Collect Your Information

 

We collect information through the following methods:

  • Direct Interactions: When you place an order online, submit a custom design, contact us via email or phone, or sign up for our newsletter.

  • Automated Technologies: As you interact with our website, we automatically collect Technical Data using cookies and server logs.

  • Third Parties: We may receive transaction information from payment processors and delivery information from couriers.

 

3. How We Use Your Information (POPIA Compliance)

 

Under the Protection of Personal Information Act (POPIA), we must justify why we process your data. We use your personal information for the following purposes:

  1. To Fulfill Orders and Services: To process and deliver your custom printed goods, sublimation blanks, and machinery purchases. This is necessary for the performance of the contract between us and you.

  2. To Manage Our Relationship: To notify you about changes to our terms or privacy policy, and to respond to your inquiries.

  3. Marketing: To send you updates, promotions, and news about our services (e.g., new machinery or printing techniques), but only where you have provided explicit consent. You can opt out at any time.

  4. Website Improvement: To analyze website traffic and usage patterns to improve our service offerings and online experience.

  5. Security and Legal Compliance: To comply with legal obligations (including POPIA) and protect our business from fraud or security breaches.

 

4. Disclosure of Your Information

 

We do not sell your personal information. We may share your data with the following third parties for essential business operations:

  • Payment Processors: Companies like PayFast or your bank to securely process transactions.

  • Delivery and Logistics Providers: Courier services (e.g., DHL, The Courier Guy) to ship sublimation blanks and machinery to you.

  • IT and Website Service Providers: Providers who host our website and manage our security systems.

  • Legal/Regulatory Authorities: When legally required to do so (e.g., in compliance with a court order or POPIA requests).

 

5. Security and Data Retention

 

  • Security: We have implemented appropriate physical, electronic, and managerial security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way.

  • Data Retention: We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

 

6. Your Rights (South Africa – POPIA)

 

In compliance with the POPIA Act, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct any incomplete or inaccurate data we hold about you.

  • Objection/Restriction: Object to the processing of your personal data for marketing purposes.

  • Deletion: Ask us to delete or remove personal data where there is no good reason for us to continue processing it.

To exercise any of these rights, please contact us using the details below.

 

7. Contact Information

 

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

MMN Statement Creatives

Email:

info@mmnstatementcreatives.co.za

Phone: +27 64 772 9177

Address: shop 5, 24 Porcupine Park Ave, Riverside View, Johannesburg, 2191